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ISO/IEC20000 (Information Technology Management System)

Protect your workplace in the IT Service market and achieve international recognition

What is ISO/IEC 20000 in Georgia?

ISO 20000 will confirm you stay ahead in today’s digital world. Your operation needs to meet with the increasing clients and business demands for consistent, quality and cost-effective IT services.

ISO 20000 will streamline your IT service management with an overall business strategy and develops a platform for robust business continuity management.

What are the benefits of ISO/IEC 20000 in Georgia?

  1. ISO/IEC 20000 Reduce risk, cut costs and generate higher profit
  2. ISO/IEC 20000Improved efficiency, reliability and consistency of IT services
  3. ISO/IEC 20000 is More focused and consistent documentation processes
  4. ISO/IEC 20000Increase managerial control and responsibilities, increasing

    • Ownership Methods to measure and evaluate performance, processes
    • and practices, providing more structured opportunities for continual
    • improvement
  5. ISO 20000 will help you set up transparent and optimized IT service
  6. management systems
  7. ISO 20000 will enhance and strengthen IT management and control
  8. Ensure your company meets with the high demands of IT governance

Steps to getting ISO/IEC 20000 certification in Georgia

The process of getting ISO/IEC 20000certified with Accurate Global is a trouble-free step-by-step approach.

1. Initial consultation
We help you setting yourobjectives, focusing on what your business wants to achieve and how it defines success, specific in relation to your clients’ requirements. Together, you and our ISO specialist consultant will agree reasonable outcomes and delivery dates.

2. Preparing yourorganization’sISO/IEC 20000documents
Next, the Accurate GlobalConsultant will the gap analysis for existing procedures and help you document the new systems that will help deliver success – both existing and how you will improve these. This manual and procedures confirm how your business should operate going forward so that it can deliver Quality Management System ISO/IEC 20000.

3. Training you to implement the ISO/IEC 20000standard
While the QMS documents are important document moving forward, it is even more important that it is placed to implement. We work with the top management team to ensure the ongoing framework is adopted throughout your organization. We also develop and deliver customized training for staff to ensure understanding and implementation of ISO/IEC 20000is meaningful. This will create consistency across your organization, transforming your business from day one so it is optimized for efficiency, continual improvement and greater profitability.

4. Audit by anexternal certification body
Before you can be awarded the ISO/IEC 20000certification, your organization applies to the third-party certifying body that you have selected to conduct your audit. This audit is an objective view on whether your business is conforming to ISO ISO/IEC 20000. As we will have provided excellent support and guidance to your business every step of the way, you can be assured that your ISO/IEC 20000will be successful.

5. ISO/IEC 20000awarded
Once confirmed that you are ISO/IEC 20000compliant, your organization will be issued with the certificate. This international certification will be recognized by current, potential and future clients as a mark of health & safety.


ISO 20000 certification price depends upon ISO Standard and Accreditation body you will opt for your business organization.
Accurate Global certification process is simpler, faster and affordable. However, again, depends on the size and process of the Organization.
ISO 20000-1:2018 is the most updated version of the certification and has replaced ISO 2000-1:2011, making any qualification certified to previous standards now redundant.
The ISO 20000 2018 standard is very flexible when it comes to what information it requires.

About Us

Accurate Global is managed by ISO trained professionals in Georgia. We provide the best ISO consulting, ISO training and ISO certification to companies all over the world, all things being equal, from all fields, everywhere.

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